Cookie Policy
Effective: September 1, 2025
This Cookie Policy explains how Accentrust Inc. ("Accentrust", "we", "our", "us") uses cookies and similar technologies on our websites, applications, and Services, including Fabric, Guard, Studio, and Signals (together, the "Services").
By using the Services, you consent to the use of cookies and similar technologies in accordance with this Policy. You can manage your preferences at any time as described below.
1. What are cookies?
Cookies are small text files placed on your device by websites or applications you visit. They allow us to recognize your browser or device, store your preferences, and improve your experience.
We also use similar technologies such as local storage, pixels, beacons, and tags that perform comparable functions. For simplicity, we refer to all of these collectively as "cookies."
2. Types of cookies we use
We use the following categories of cookies:
A. Strictly Necessary Cookies
Essential for the operation of our Services.
Enable security, account login, session management, fraud prevention.
Without these cookies, certain Services cannot function properly.
B. Functional & Preference Cookies
Remember your settings and choices (e.g., language, region, product preferences).
Provide a more personalized experience.
C. Performance & Analytics Cookies
Collect information on how users interact with our Services.
Help us understand usage patterns, measure site performance, and improve features.
Examples: Google Analytics, internal telemetry.
D. Targeting & Advertising Cookies (limited use)
Used only where permitted by law and with your consent.
May track browsing across websites to deliver relevant ads.
Accentrust itself does not sell Personal Data, but third-party providers (e.g., LinkedIn, Google Ads) may place cookies for marketing campaigns.
3. Third-party cookies
Some cookies are set by third parties that provide services to us, such as:
- Analytics providers (e.g., Google Analytics, Hotjar)
- Advertising platforms (e.g., LinkedIn Ads, Google Ads)
- Customer support tools (e.g., Intercom, Zendesk)
These providers may use their cookies according to their own privacy policies.
4. How long cookies last
Session cookies: Deleted when you close your browser.
Persistent cookies: Remain until they expire or you delete them manually. Expiry typically ranges from a few days up to 24 months, depending on the purpose.
5. Managing cookies
You can control cookies in several ways:
Browser settings. Most browsers allow you to block or delete cookies. Instructions are usually available under your browser's help menu.
Consent banner. When required by law (e.g., in the EU/UK), we display a cookie consent banner that allows you to accept, reject, or customize non-essential cookies.
Opt-out links. For analytics/ads, you can also opt out via industry sites such as Network Advertising Initiative or Your Online Choices.
Note: Disabling certain cookies may affect functionality and your experience with the Services.
6. Updates to this Policy
We may update this Cookie Policy from time to time. We will post the updated version with a new "Effective" date on this page. Where required, we will ask for your renewed consent.
7. Contact us
If you have questions about this Cookie Policy or our use of cookies, please contact:
Accentrust Inc.
2910 Virtual Way, Vancouver, BC V5M 4X6, Canada
333 W San Carlos Street, San Jose, CA 95110, USA
Email: privacy@accentrust.com